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Frequently Asked Questions
Are the displayed prices final, or are there any additional fees?
The prices shown are final. There are no additional charges, service fees, or agency commissions — you won't pay more than the price you see.
How can I pay for my ticket?
We offer several payment options, so you can choose what works best for you:
- Cash at our office
- Bank transfer from Turkish banks via IBAN in USD or TRY
- Qi Card and ZainCash
- Payment link for international Visa and Mastercard cards
Are baggage allowances fixed?
No. You can request additional baggage allowance for an extra fee, but the request must be made before booking.
What will I receive before I pay for my flight ticket?
Before you pay, we make a provisional booking for you and send you the details in writing. These include a booking reference (PNR) that you can verify with the airline, along with the airline name, flight number, flight date and time, weight allowances for checked and cabin baggage, and the total price. You pay after reviewing and approving the booking. The provisional booking is valid for a limited period set by the airline, so we recommend completing your payment within that period.
Will I receive an official invoice?
Yes. We issue official electronic invoices in accordance with Turkish regulations for all our services: flight tickets, hotel bookings, visas, events, and transfers, whether you are an individual or a business. Your invoice is sent by email or WhatsApp.